ManeyDigital

Apple vs Microsoft: The battle for customers

I posted this to a comment thread earlier this morning, but thought it was worth sharing (for both of you who actually follow what I post here at ManeyDigital):

Apple build products for our kids; Microsoft/Dell build products for their parents and grandparents. Easy math to see why Apple is doing so well: they sell to a growing customer base instead of a declining customer base.

My comment was in response to a question posed by a colleague wondering how it is that Apple sold a million iPads in 28 days.

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Why Going on Tony Kornheiser’s Show is Wrong for Lance Armstrong

Earlier today, a good friend of mine posted something to her Facebook page. Here’s what it said:

Tony Kornheiser ESPN Facebook Update

If you listen to the clip, ESPN’s Tony Kornheiser — no stranger to outlandish, suspension-related commentary — basically tells his readers it is okay to run down bicyclists on the road. My beef isn’t with Kornheiser’s actual comment (although he’s wildly misguided on the rules of the road and legal culpability). My argument is with his employer, ESPN, which has yet to terminate its relationship with Korhneisher.

In the vernacular of the Twitterverse and, I suspect, many a PR executive within ESPN and elsewhere, what we have here is a shitstorm for the ESPN brand. ESPN, by not outright firing Kornheiser on the spot, has tacitly implied that it respects ratings over human life. Good brand message and association.

ESPN had the opportunity to do the right thing, but instead chose to take the time-honored route of standing by its man and having him issue a public apology. That’s all fine and good (albeit quickly becoming quite transparent) if Kornheiser pulled a Tiger Woods and the issue was personal (or if it was, oh, say a derogatory comment about a colleague). But Kornheiser’s commentary wasn’t innocuous. It was a trifecta of hate that has become all too common in today’s media: deliberate, made to incite and dangerous.

It is that trifecta that should have had ESPN’s lawyers scrambling immediately for the termination papers. Instead, ESPN’s PR team saw this as a ratings opportunity:

ESPN's Twitter response to Kornheiser commentary

And then there’s Lance.

Yes, that Lance. The one with a closet full of yellow shirts. The one who speaks for bikers everywhere. The one we mere mortals in clipless pedals look to for inspiration. In a misguided attempt to address the firestorm, Lance agreed to an interview with Kornheiser — on Kornheiser’s show — tomorrow:

Lance Armstrong's Twitter response to Kornheiser comments

I’m not sure what was going through Lance’s or his publicist’s mind. I’m smart enough to realize that even the best make bad choices sometimes, but this one was a PR no-brainer. Lance *should not* have agreed to this interview. He didn’t need to. Lance’s platform as a global celebrity raises him well above that afforded by Kornheiser. Here’s what Lance should have (and could have) done:

  • Issue a statement (on Twitter, of course): “On behalf of recreational cyclists everywhere, we do not accept Kornheiser’s apology. This issue is too important.”
  • Offer to lead a public, televised Critical Mass ride in Washington, DC — the city Kornheiser broadcasts from. And invite members of both parties and other celebrities to ride along. Kornheiser would not be invited to ride along.
  • Instead of acknowledging Kornheiser with an interview, use your much, much larger platform to take the issue well beyond the reach of Kornheiser and to the upper reaches of Oprah, Ellen or The Today Show. Kornheiser’s Q score is non-existant compared to the credibility you bring to this topic.

This is a personal issue for me, not because I am a cyclist who wants to feel safe on the road; not because I am a 20-year PR veteran who hates watching bad PR moves; but because my friend — the one who posted the original Facebook update — lost her leg after being hit by a car while riding. So ESPN, Lance, please rethink how you really want to and should handle Kornheiser’s irresponsible and deliberate actions.

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Lights! Camera! Action!

A short video tour of our team’s booth at Mobile World Congress 2010 in Barcelona. Yours truly shows up to add some witty commentary at the :54 mark.

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NSF: Interactive Journalism + Computer Science

I posted earlier about an innovative interactive journalism program called IJIMS. Here’s an update from Kim Pearson:

Here’s a full-blown article from NSF about our Interactive Journalism Institute for Middle Schoolers, for which I’m co-Principal Investigator. Lots of FB folks to shout out -PI Ursula Wolz, co-PI Monisha Pulimood. Amy Gahran and Mitchel Resnick supported our proposal; Shavar Ross, Tony Robinson and Mike Maney helped too. Peter Daou’s continued interest is also much appreciated!

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Futuregeek

This is what the lid of a beat up, old ThinkPad x570 should look like. It’s like the mullet of laptops: business on the lid, Webkinz on the inside

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Sam Whitmore: WSJ’s Bill Bulkeley laid off


In what world does something like this happen? The Wall Street Journal basically shuts down its Boston bureau and, in so doing, jettisons one of its top reporters.

There are too many high profile, top-of-their-game reporters in free agency these days. The Fourth Estate is more than profits and losses…it’s the core of the checks and balances that make up the bedrock of a democratic society. Unfortunately, the last few years have seen the erosion of media’s role as a recorder of history and public watchdog. As an industry, media has allowed Trumponian ideals to overtake Cronkiteian roles and responsibilities.

Journalism’s heartbeat gets weaker each time it abandons its best players.

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Mike Maney’s Daily Link Highlights

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Mike Maney’s Daily Link Highlights

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Your vote counts!

I’ve had the pleasure of working not only with the company that sponsors the Sourceforge Community Choice Awards, but currently work with one of the most impressive companies currently in the running for the 2009  contest.

That company is MindTouch.  Using (and living) open source, MindTouch has built a powerhouse of a collaboration platform.  The platform (like a wiki…if it were on the world’s most powerful steroids), sits at the foundation of a trio of collaborative network solutions MindTouch will roll-out in 2009.  The first — MindTouch Collaborative Intranet — attacks the failure of today’s current crop of corporate intranets to deliver on their promise of improved collaboration.  MindTouch’s charismatic CEO, Aaron Fulkerson, threw heat on the issue recently with his post on the future of collaborative networks.

All this is a lead-in to say that if you read this blog, you should vote for MindTouch in the 2009 Sourceforge Community Choice Awards.  It’s the right thing to do. (And make sure you add the cool badge below to your site or blog).

* Yes, MindTouch is a client, but I’d have encouraged you to vote regardless. They are that good.

”Please

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2 x 20 = 40

Over the past couple of days I’ve managed to squeeze in two strong 20 mile rides on the backroads of Buckingham, Pa.  Lots of hills and little traffic.  Today, one of the local club riders latched onto my back tire for the last 4 miles of the ride (which upped the pace a bit).  Here’s a look at the out-and-back route (click here to see the whole route):

Wismer out and back

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TWITTERING FOOL

  • @lisah Oh please, please, please send that PR spam email to me. I have a certain joy in seeing them squirm. 10 hours ago
  • Getting close to Nov; brain is starting to hurt. RT @defrag: Jeff Ma (”21″ & “The House Advantage”) to Keynote Defrag http://bit.ly/dwP2cF 15 hours ago
  • I need to start recording my calls with @scottmonson. The guy is frickin' brilliant on app ecosystem stuff. 15 hours ago
  • Alcatel-Lucent acquires OpenPlug, now Apple realizes value of the ecosystem to developers. Must be something with co's starting with A. 17 hours ago
  • @defrag Sponsor where your strength and passion lie :-) 17 hours ago

WHAT I'M READING

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    Allison's Piano Recital.mov Allison's piano recital on June 20, 2010. From: maneydigital Views: 27 0 ratings Time: 01:06 More in People & Blogs
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    Last day of school 2010.mov The annual drench the kids as they get off the bus on the last day of school pizza party. From: maneydigital Views: 75 0 ratings Time: 01:04 More in People & Blogs
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THE OLD STUFF

CONTACT ME

You can email me, reach me on IM or Skype (I'm mikemaney on most services), follow me on Twitter, see my photos on Flickr, watch my videos on YouTube or check out my professional background on Linkedin. Whew.

ABOUT ME

My Twitter profile says I’m a former Calvin Klein underwear model, father/husband, and stimulator of developer influencers. Well, I guess two out of three isn’t bad.

First, the personal me: I’m a father to two of the smartest, funniest, most talented and most beautiful girls on the planet (they get most of that from their mother). Speaking of, I’m married to a saint. I look a little like Andre Agassi if he got stung by a swarm of bees. I think Buffett and Springsteen are musical gods. I’ve run a 4:30 mile, a 1:19:00 half marathon and two full marathons (Chicago and New York City). I don't run as much as I used to, instead channeling my inner Lance Armstrong on the back roads of Bucks County, Pa. I’ve skied Tuckerman’s Ravine and survived. Despite being years out of practice, I can still climb a respectable 5.9. I once hung out with Chris Farley on the set of Saturday Night Live.

Some of the things I like (in no particular order): road biking, skiing, photography, travel (the non-tour, no-agenda kind), wine, Jimmy Buffett, Bruce Springsteen, Bill Bryson, The West Wing, and great comedy.

Now, the professional stuff: I’m a media junkie. Despite (or perhaps, because of) being in the PR business for roughly the past two decades, I think the Fourth Estate is one of the most important components of society. I’ve worked with big, global corporations (IBM, AT&T, Unisys), big honking agencies (Ogilvy, Grey, Saatchi) and exciting startups (MindTouch, Krugle, Mashery). I’m a believer in open source and an unabashed Mac fanboy. In my current role, I’m the Director of Influencer Management at Alcatel-Lucent. And if I can ever track down the last of those Polaroids, I'd someday like to run for President.

A respected mentor and former colleague once said I have an uncanny ability to help executives hone their messages and craft compelling, creative stories (that colleague also said I liked to kick the snot out of the competition). I've written a number of well-received speeches for executives, but I'm no Peggy Noonan. I've placed stories in outlets big and small. I'm a geek. I've crippled enough devices with alpha and beta software to be dangerous at a keyboard. That inquisitiveness makes me an early tech adopter (if you think Twitter is buggy today, you should have seen it when I was first using it in 2007).

I attended and (Yay!)graduated from Trenton State College (now The College of New Jersey) with a Bachelor of Arts in Communications and a concentration in professional writing and organizational communications. I grew up in a small town in northwestern New Jersey where I attended and (Yay again!) graduated from Hackettstown High School and lived out my Al Bundy'esque dreams as an all-state soccer star.

FLICK ME? FLICK YOU!

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