Mike Maney

It looks like one of the culprits behind the recent JetBlue fiasco was a faulty computer system (one built on a mix of Microsoft and SAP proprietary technologies). I’m not saying open source software would have been glitch-free either, but I do wonder whether the open source community could’ve assembled — like an IT S.W.A.T. team — to get the airline back up-and-running quicker.