“The more authentic you are, the more authentic you can be with others. It has to come from an intention not to manipulate.” – National Geographic photographer Lynn Johnson.
Great advice for modern marketers. The best marketing is not marketing.
“The more authentic you are, the more authentic you can be with others. It has to come from an intention not to manipulate.” – National Geographic photographer Lynn Johnson.
Great advice for modern marketers. The best marketing is not marketing.

Every town has a mainstay, that person everyone recognizes, but never knows by name; that person who is seemingly seen everywhere, yet at the same time never seen.
For me, it’s Randy. He’s the ever-present kid on the bicycle, working the bags at the Doylestown Genuardi’s, tooling around town. He’s the kid who life threw a thousand challenges at; challenges you and I will never know.
I ran into him this afternoon at the local burrito joint. He had a new shirt, a new name tag. No longer stuffing bags and sparking up conversation at the recently-sold supermarket; now slinging burritos at the recently-revamped California Tortilla.
He noticed the shirt I was wearing. I got it after riding last year’s tour of the county’s covered bridges. Randy asked me about it and we ended up talking about bicycles while I waited for my burrito. It was mid-conversation when something he said almost made me tear-up in the middle of the restaurant. He casually mentioned that we should go riding someday. He promised to take it easy on my much older legs. He said I should meet him “where the buses pick up the normal kids.”
Where the buses pick up the normal kids.
It was that moment – that single. microscopic blip in the fabric of the cosmos – where I saw the world through his eyes. Eyes that have been taught that different is normal and normal is different. Eyes that have seen everything despite never being seen themselves. Eyes that somehow still manage to look on the world with a sense of adventure and fun, enough to invite a neighbor to go riding. Eyes that see the fun in a Saturday bike ride for no particular reason.
Just like the normal kids.
If you work with influencers – be they traditional media, analysts, bloggers or something in between – you need to know what makes them tick. In my “Influencing the Influencers” presentation, I somewhat flippantly called this stalking (of which I meant the non-creepy, from afar kind).
This thread between the BBC’s Dave Lee & online journalism lecturer Andy Dickinson is but one example of how just doing something simple, like monitoring Twitter, can make you smarter about the influencers you work with…and, in turn, make their lives a bit easier.
What looks like a fun exchange about headline character count is, to the insightful PR pro, a deeper education in how the BBC and Dave work. Armed with this newfound knowledge, a smart flack will tailor any story idea he pitches to Dave (or other BBC journalist) to the BBC’s 30-4-16-40 rule.
So, sure, some may call me a professional influencer stalker. I’m okay with that, especially when it means I’m giving myself a leg up on my competition and doing my part to stop the spread of PR spam still running rampant in the industry.

The Problem: Cougar Town (a fan-loved show by the guy behind the successful Scrubs series and produced/starring Friend’s star Courteney Cox) is at risk of being cancelled. ABC, which owns the show and on whose network the show airs, has all but indicated they no longer support it…despite a passionate and loyal fan following. The show’s creator and cast have shown a willingness (and creativeness) to do what it takes to keep the show alive for their fan base.

Last week, I had the honor of meeting a number of Bell Labs researchers who worked alongside the man responsible for the connected world we today live. His name was Dennis Ritchie.
I, clearly, am no big-brained Bell Labs scientist, but back in 1995 I, too, had the opportunity to work with Dennis. He and his team were launching a new operating system called Plan 9 and I was the PR guy responsible for getting it noticed.
Unfortunately, I was too young, too early in my tech career to realize what a unique moment that would be. Which is why I didn’t hesitate to ask the researchers I met in Barcelona at Mobile World Congress if I could capture their remembrances of Dennis on my Flip while I had the chance. The video quality is rough (Spielberg’s job is safe), the sound is more Dummy than Dolby, but the words are important entries into the historical record of one of the most important humans since Edison.
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